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Working with lookupIssues array.


Dear community,

Im trying to build an automation rule for the list of my leave requests built on Service Management portal request for HR repotring.

I have a "Lookup issue" component in my rule with the following parameters:

(project = hrsm and reporter = "XXX") and (("Start Date" > {{issue."Target start"}} and "Start Date" < {{issue."Target end"}}) or (duedate > {{issue."Target start"}} and duedate < {{issue."Target end"}}))

Then i check with advanced compare if {{lookupIssues.size|0}} is greater than 0.

And finally im adding the results to the issue commnet showing filtered issues start and end dates and calculating number of days used:

{{key}} From {{"Start Date"}} till {{duedate}} = {{"Start Date".diff(duedate)}}
\\ {{/}}

Below is an example of the output -

HRSM-81: Xmas and NY holidays APPROVED From 2022-12-19 till 2022-12-30 = 11 days

HRSM-43: Need a day off to attend my driving exam APPROVED From 2022-10-06 till 2022-10-06 = 85 days

HRSM-41: Trip abroad APPROVED From 2022-11-14 till 2022-11-18 = 46 days

HRSM-39: Personal reasons APPROVED From 2022-10-10 till 2022-10-10 = 81 days

And this is where i cant understand how to make it work the way i want.

{{key}} From {{"Start Date"}} till {{duedate}} part returns correct values, but {{"Start Date".diff(duedate)}} returns a difference between the last(first?) lookup issue "duedate" and every issue i have in my lookup array "Start Date"

As you can see for the topmost one calculation is correct 2022-12-19 till 2022-12-30 = 11 days, but for the second one it calculates 2022-10-06 till 2022-12-30(which is taken from the other issue).

Im totally out of ideas =(

The next step should be adding up all this resulting days and im asking for your help with that as well.

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