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Workflow condition does not seem to be working

Colleen Gotling
Colleen Gotling September 5, 2023

I'm hoping someone is able to see something that I am clearly missing.  I have a workflow that I don't want to transition to complete if the field "NDA required" is yes and the "NDA attached" field is not yes.  I thought I had it set up properly (and I've done this before) but for some reason it is allowing me to transition to complete.  Any thoughts?

condition.PNG

Here is my ticket.  You can see the field are set to values that should NOT allow it to transition.  

ticket.PNG

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Kseniia Trushnikova
Kseniia Trushnikova
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September 5, 2023

Hi @Colleen Gotling,

These settings may be case sensitive. Try to change the validator for NDA Required? and replace "YES" with "Yes". Will this help?

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Colleen Gotling
Colleen Gotling September 6, 2023

OMG!  Thank you so much!   That was it.  

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