Hi team!
Is it possible to add a widget code to the servicedesk portal at .atlassian.net/servicedesk/customer/porta?
<!--Start of Tawk.to Script-->
<script type="text/javascript">
var Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();
(function(){
var s1=document.createElement("script"),s0=document.getElementsByTagName("script")[0];
s1.async=true;
s1.src='https://embed.tawk.to/65d0f4499131ed19d96e24e3/1hms3kg2m';
s1.charset='UTF-8';
s1.setAttribute('crossorigin','*');
s0.parentNode.insertBefore(s1,s0);
})();
</script>
<!--End of Tawk.to Script-->
Based on my experience and knowledge that although technically is possible, however I don't recommended because you are trying to modify the portal UI. When you conduct such activities, Atlassian most likely will not support.
Here are your options that you can look into -
1) Access Atlassian Marketplace for third party add-ons that can provide you with functionality to enhance the portal UI - https://marketplace.atlassian.com/search?category=Themes%20%26%20styles&hosting=cloud&product=jira-service-management
2) Contact Atlassian Support (https://support.atlassian.com) for their recommendations and further assistance.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.