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Widen the form section

Yair January 23, 2022

I am creating a form for jira service desk however it comes out very thin in the middle of the screen. Is there a way i can widen the section of the form?

As of now if I add a table with more than 4 columns, the client has to scroll sideways to see thats in the side rows. How can I widen the entire form section so no need to scroll?

 

Anyone have any idea?

Thanks so much

Screen Shot 2022-01-23 at 12.50.48.png

3 answers

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8 votes
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Simon H
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January 23, 2022

@Yair hopefully the table resizing works as @Jack Brickey suggested; however, the larger problem is that the space the forms are displayed in on the JSM portal has a very limited width, which is why the general width of the form is also limited. We don't want people to design large tables only to see them squashed on the portal page.

Unfortunately it is not a simple change to redo the redesign of the portal page, but I have taken note of your question and will feed it into our prioritisation on what is next for forms. 

Thanks, 

Simon - Product Manger for Forms

Christopher.Lorking
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March 24, 2022

We are trying to replace existing docs, sheets and forms with Jira Forms and some teams/users are used to entering in data to a table, eg entering a list of items to be procured.

Having a section of the Form that is able to be expanded (a la Confluence page width, where specific parts are able to expanded) would be fantasic.

These more complex/dense Forms we would be developing would only ever been viewed (or expected to be filled out) on a full sized monitor. No mobile friendly formatting would be required.

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Jeremy Zaucha August 21, 2023

Hi - has there been any progress on widening the form view?  My forms use roughly one third of available screen real estate leaving tons of white space on each side. This leads to many UI and customer experience compromises. My forms are much longer scrolling than they need to be, I'm forced to abbreviate and condense descriptive text and instructions, and perhaps most frustrating is that tables are forced to scroll horizontally - columns can't be resized to fit. It's as if forms are expected to be viewed on a phone in portrait mode, not a desktop.

I'm happy to provide example screenshots if it would helpful. This is a serious problem for my enterprise support team.

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Jeremy Zaucha March 27, 2024

For Simon:

This issue is NOT solved. Is this not how forms appear on your desktop?form width.png

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1 vote
Jack Brickey
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January 23, 2022

Hi @Yair , I'm not sure if this is a Forms issue specifically. There is a know issue (?) in Jira's handling of tables in text fields with column widths and I wonder if this is what you are experiencing. Are you able to manually change the width of the columns? As to the scrolling, that is how it will work if the table width is greater than the field width.

Jeremy Zaucha March 27, 2024

PLEASE FIX THIS

I HAVE THOUSANDS OF USERS NONE OF WHOM USE FORMS ON MOBILE, ONLY DESKTOP. If this can be fixed in Jira settings please let me know how.

1. When I build a table within a form I've learned to NEVER manually adjust the column width. Doing so irrevocably causes the table to scroll horizontally. Text wrap works fine within columns, but if I adjust the column width I can NEVER readjust it to eliminate the scroll (must delete the table and start over).

2. NEVER use bold text in a table for that also irrevocably causes the table to scroll horizontally.

3. ALL forms use the middle one third of the screen leaving 2/3 of white space unused. Horrible use of screen real estate, poor customer experience, customers constantly baffled why we don't use the full screen, forced to use unnecessary abbreviations, overall amateur looking forms, unnecessary vertical scrolling, the list goes on and on.

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Yair January 26, 2022

Thanks guys

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