What do you mean by "apply"? Is the field not showing in the detailed view issue screen?
as you can see on the screenshot, I can not use this field type anymore!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
It is locked because it is a system field. There are a number of locked files. That just means that you cannot edit that field. Please go to a specific issue in your project in the detail issue view and see if that field exists.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
but it is not displayed here to add this field in the customer mask!!!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Ah....I see.
Request participants will not show in the request type form and cannot be added, nor is it necessary. There is a "+ Share" button when a customer is viewing an existing issue the created (if Organizations is being used). This Share will add the specified customer(s) to the Request Participant field as viewed by the agent in the application.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Please reference this documentation- add-request-participants-through-the-portal
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.