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Why is the Creator field not an option to add to a screen?

Donna Alexander
Donna Alexander Apr 21, 2023

When attempting to add the Creator field to a screen, the Creator field does not appear in the Select Field dropdown when configuring the screen. Why is this?

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Trudy Claspill
Trudy Claspill
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Apr 21, 2023

The Creator field is set automatically and cannot be manually edited.

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draealex
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Apr 21, 2023

Not looking to edit it, only want it to display when viewing an issue.

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Trudy Claspill
Trudy Claspill
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Apr 21, 2023

It seems there is a change request about this.

https://jira.atlassian.com/browse/JRACLOUD-60281

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Trudy Claspill
Trudy Claspill
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Apr 21, 2023

You could create a custom field to display, and use automation to copy the value from the Creator field to the custom field.

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David Martínez López
David Martínez López Apr 21, 2023

The Creator field is a system field that is used to identify who was the true creator of an issue, since the Reporter field can be modified. This field is used to map the issue log for security or support purposes, so it cannot be edited. Therefore, it will not appear in the Select Field dropdown when configuring a screen.

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