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Why dont move data residency

Supervisor Sistemas March 12, 2024

Captura de pantalla 2024-03-12 a la(s) 10.52.07.png

I dont know why cant change data residency

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Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Hi @Supervisor Sistemas 

welcome to the community and thanks for your question. As you said, you are on a free plan of Jira. Data residency is available for Standard, Premium, and Enterprise cloud subscriptions only. https://www.atlassian.com/software/data-residency

So this is likely the cause why you can not change.

Supervisor Sistemas March 12, 2024

Captura de pantalla 2024-03-12 a la(s) 11.01.34.png

So, i cant use chat in teams for this?

Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 12, 2024

Sorry, I don't understand your question.
Data residency for chat is not ready anyway, so this can not be set to a specific location at the moment.

Nevertheless as mentioned in my first comment, you won't be able to switch anyways as you are on a free plan.

But you should be able to connect JSM to your preferred chat application.

Supervisor Sistemas March 12, 2024

ok, thank you

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