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Why does the portal Requests view default to all?

Mathew Lederman
Mathew Lederman
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January 3, 2025

In the JSM Portal view, if I click on my profile picture, then "Requests" I am taken to a view of the requests where the filters are set to:

  • Status: Open Requests
  • Users: All
  • Request Type: Empty

Shouldn't the 2nd option default to "Created by me"? Otherwise I'm looking at all sorts of requests that have nothing to do  with me.

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Aaron Pavez _ServiceRocket_
Aaron Pavez _ServiceRocket_
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January 3, 2025

Hi @Mathew Lederman 

Sadly that's the current behaviour. Here is the improvement that you can upvote:

https://jira.atlassian.com/browse/JSDCLOUD-3644

Regards

Aaron

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