i have the problem that Jira Service Desk puts all request participants of an Request by Email in BCC instead off cc. Thats a bit Confusing for the Customer. Is there any setting i could change?
Example:
From: CustomerA To: Service Desk CC: CustomerX, CostomerY
Now:
From: Service Desk To: CustomerA
From: Service Desk To: CustomerX
From: Service Desk To: CustomerY
Expected:
From: Service Desk To: CustomerA CC: CustomerX, CostomerY
