Why Request Participants get BCC instead of CC Mails

[Martin Lihs]

Hi Together,

i have the problem that Jira Service Desk puts all request participants of an Request by Email in BCC instead off cc. Thats a bit Confusing for the Customer. Is there any setting i could change? 

Example:

From: CustomerA 
To: Service Desk
CC: CustomerX, CostomerY

Now:

From: Service Desk
To: CustomerA 

From: Service Desk
To: CustomerX

From: Service Desk
To: CustomerY 

Expected:

From: Service Desk
To: CustomerA
CC: CustomerX, CostomerY