Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Why I can't add new field in Jira Story issue type?

Mandouh, Islam
Mandouh, Islam Aug 14, 2022

jira error.jpeg

Answer
Watch
Like Be the first to like this
238 views

2 answers

0 votes
Joseph Chung Yin
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 14, 2022

@Mandouh, Islam -

Welcome to the community.  I agreed with @Nic Brough -Adaptavist- stated.  Another thing that you need to ensure is that the new field must already been added in your project's screen configuration scheme.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

View More Comments
Mandouh, Islam
Mandouh, Islam Aug 16, 2022

This is a team-managed project, so I have no feasibility on project screens

Like
Joseph Chung Yin
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 16, 2022

@Mandouh, Islam -

Team-managed project fields are independent of the global custom fields. Due to this, you will need to create the same custom fields again in the team managed project.  Any system level (custom fields for company managed projects are not available for Team Managed projects)

There is an existing enhancement case with Atlassian to address this issue - https://jira.atlassian.com/browse/JSWCLOUD-20905

Hope this helps.  If helped, please remember to click on Accept answer when you have a chance.

Best, Joseph

Like
Reply
0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 14, 2022

Welcome to the Atlassian Community!

That error is usually a transiient server-side error.  Give it a few minutes and try again.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events