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Which is the best addon to download report for Jira service management portal users?


Jira Service Management portal users (Unlicensed) can download requests on the portal, Please suggest me the best add-on or App.


Which is the best addon to download report for Jira service management portal users?

Thanks in advance.

2 answers

0 votes
Erki Tammik
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May 18, 2023

@Venkat Jira Admin 

I was checking following plugin: My Requests Extension for Jira Service Management

Start testing it over the weekend. It has an export option, and it also allows you to provide better filtering options for customers.

Hi @Venkat Jira Admin ,

The app that my team created, called Advanced Portal Reports, can provide your customers (portal users) with a table report where they can see, search, filter and export all their Jira Service Management tickets, including many additional details (incl. SLAs, custom fields, etc.), with a very simple UI. If it sounds helpful you can try it free for 30 days.



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