Hi,
Jira Service Management portal users (Unlicensed) can download requests on the portal, Please suggest me the best add-on or App.
Which is the best addon to download report for Jira service management portal users?
Thanks in advance.
I was checking following plugin: My Requests Extension for Jira Service Management
Start testing it over the weekend. It has an export option, and it also allows you to provide better filtering options for customers.
Hi @Venkat Jira Admin ,
The app that my team created, called Advanced Portal Reports, can provide your customers (portal users) with a table report where they can see, search, filter and export all their Jira Service Management tickets, including many additional details (incl. SLAs, custom fields, etc.), with a very simple UI. If it sounds helpful you can try it free for 30 days.
Cheers,
Elitsa
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