Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more

Atlassian Community about banner

4,556,539

Community Members

Community Events

184

Community Groups

Community
Products
Jira Service Management
Questions
Which is the best addon to download report for Jira service management portal users?

Which is the best addon to download report for Jira service management portal users?

Hi,

Jira Service Management portal users (Unlicensed) can download requests on the portal, Please suggest me the best add-on or App.

Which is the best addon to download report for Jira service management portal users?

Thanks in advance.

2 answers

0 votes

@Venkat Jira Admin

I was checking following plugin: My Requests Extension for Jira Service Management

Start testing it over the weekend. It has an export option, and it also allows you to provide better filtering options for customers.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

0 votes

Hi @Venkat Jira Admin ,

The app that my team created, called Advanced Portal Reports, can provide your customers (portal users) with a table report where they can see, search, filter and export all their Jira Service Management tickets, including many additional details (incl. SLAs, custom fields, etc.), with a very simple UI. If it sounds helpful you can try it free for 30 days.

Cheers,

Elitsa

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

Jira Service Management

TAGS