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Where i can find my log

B_O_V August 23, 2022

Hellow, after change status on some one task, i have crash screen 
where i can see that log file, or other log files 

i checked Audit Log but i can`t find anything what me need 
jira12.png
please help 

1 answer

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Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2022

Hi @B_O_V , welcome to the community.

First changing the status of an issue should never result in a crash. If this is a repeatable situation please reach out to Atlassian support directly.

B_O_V August 23, 2022

okay, but where i can find this log file ?

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
August 23, 2022

In cloud the only audit log you have is found in Settings > System > Audit log. In your initial post it seems you have already found that log. Is that not correct? Note that not everything is logged in this file. Doing so would be a big hit on performance. This is why Atlassian support would need to engage and look at any more detail logs.

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