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Where has "Download all attachments" gone?

Mark Watson
Mark Watson January 6, 2020

Since the updated JIRA Service Desk issue view the attachments section has gone.

It used to have a "Download all attachments" button.

Where has this button gone? I don't want to have to manually go through comments to find them all and download them one-by-one

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Mike Bowen
Mike Bowen
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January 6, 2020

Hi @Mark Watson 

It is here. 

Attachments - Download All.png

-Mike

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Mark Watson
Mark Watson January 6, 2020

Hi Mike,

That's what we previously had as that's the old issue view.

The new issue view looks like this https://support.atlassian.com/jira-service-desk-cloud/docs/changes-to-requests-in-the-new-issue-view/.

It has no attachments section anymore. All attachments appear in the comment section.

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