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When using linked issues - screenshots are not showing on the new ticket

Efrat Barak Zadok
Efrat Barak Zadok May 10, 2023

When I create a ticket to our R&D team I am doing the following - 

I click on Link issue - choose + create linked issue and then I choose the Jira project and populate some of the fields.

I noticed that the new created ticket is not showing the screenshots I added to my original ticket. Any solution here?

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Michel Neeser
Michel Neeser
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May 10, 2023

Hi @Efrat Barak Zadok

Did you check the checkbox "Copy attachments" in the dialog where you populated the fields for the new/linked issue? If you do so, the screenshots should be copied to the new ticket as expected.

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Efrat Barak Zadok
Efrat Barak Zadok May 10, 2023

Thanks @Michel Neeser - do you know if I can have this checkbox checked as default?

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Michel Neeser
Michel Neeser
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May 10, 2023

@Efrat Barak Zadok I don't think that is possible without browser plugins or third party apps, as this checkbox is a standard checkbox from the system itself.

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