Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

When using linked issues - screenshots are not showing on the new ticket

Efrat Barak Zadok May 10, 2023

When I create a ticket to our R&D team I am doing the following - 

I click on Link issue - choose + create linked issue and then I choose the Jira project and populate some of the fields.

I noticed that the new created ticket is not showing the screenshots I added to my original ticket. Any solution here?

1 answer

1 accepted

3 votes
Answer accepted
Michel Neeser
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 10, 2023

Hi @Efrat Barak Zadok

Did you check the checkbox "Copy attachments" in the dialog where you populated the fields for the new/linked issue? If you do so, the screenshots should be copied to the new ticket as expected.

Efrat Barak Zadok May 10, 2023

Thanks @Michel Neeser - do you know if I can have this checkbox checked as default?

Michel Neeser
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 10, 2023

@Efrat Barak Zadok I don't think that is possible without browser plugins or third party apps, as this checkbox is a standard checkbox from the system itself.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events