Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

What should I do if I have difficulty using JIRA?

Agnes Siahaan
Agnes Siahaan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
February 3, 2025

 

 

I am currently using JIRA for task management, but I am encountering some difficulties. I would like to know the best steps to troubleshoot common issues when using JIRA.

Answer
Watch
Like Be the first to like this
60 views

1 answer

0 votes
Trudy Claspill
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 3, 2025

Hello @Agnes Siahaan 

Welcome to the Atlassian community.

Troubleshooting steps are dependent on the type of difficulty you are encountering.

If you are new to the Jira product, you might want to start by ensuring you understand how to use it. There are free, on-demand training courses available at Atlassian University.

We are happy to provide advice for troubleshooting problems, but we would need to know the details of your problems. Be sure that you create a new Question for each problem, using the Ask a question button at the top of the screen.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events