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What is the purpose of field key in Jira service management e-forms

How does it serve my form? 

How does it reflect in other places?

2 answers

2 accepted

1 vote
Answer accepted

@TP061187_mail_apu_edu_my -

The "Field Key" (I believe it is previously named as "Question Key").  It is used for allowing you to set an identifier for the field, making it easier to find the field in the JSON data structure.  This is useful when you uses Forms REST APIs to access the data within an issue which have the Form's attachment.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Thank you so much your answer was helpful!

0 votes
Answer accepted

Hi @TP061187_mail_apu_edu_my ,

Can you please share me the screenshot where you are seeing the Field key. 

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