Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,737
Community Members
 
Community Events
176
Community Groups

What is the difference knowledge base and Confluence?

Hi.

What is the difference knowledge base and Confluence?

Than you.

1 answer

1 accepted

3 votes
Answer accepted

Hi @中込 晴菜 

Confluence is just the product with which you can create a knowledge base space. A knowledge base is:

a store of information or data that is available to draw on.

So you can connect your Jira service management to Confluence and then on the latter create a space with all relative information to be drawn by agents and customers.

More on Confluence here: https://www.atlassian.com/software/confluence/guides/get-started/confluence-overview#hosting-options

More on Knowledge base here: https://www.atlassian.com/software/confluence/knowledge-base#:~:text=Confluence%20is%20knowledge%20base%20software,employees%20and%20customers%20help%20themselves.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events