What is the URL field in the Project settings for a service desk?

Harold Price
Contributor
June 5, 2024

I don't want to enter anything in this field unless I know the consequences for doing that. I can't find documentation anywhere for this.

Does anyone have any experience with this?

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Laurie Sciutti
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2024

Hi @Harold Price ~ Most teams use this field to supply an address to documentation about the project, roadmaps, or other important content outside of their Jira site. If you use Confluence to collaborate, it is recommended adding a link to your team's space.  There aren't any consequences for not adding anything to that field ~ it is simply an informational field in a project's details.

 

Ref:  https://support.atlassian.com/jira-software-cloud/docs/edit-a-projects-details/#Editingaproject-sdetails-LinktomoreprojectdetailswithaprojectURL 

Harold Price
Contributor
June 5, 2024

Thank you. This answers my question.

 

 

0 votes
YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2024

Hi @Harold Price 

Welcome to our Community.

You mean this field?

image.png

Thanks,
YY哥

Harold Price
Contributor
June 5, 2024

Yes that is the field I am referring to.

Do you know what it does?

YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2024

This is on the project level, but not on the issue level. So we can't see it in the issue search screen. 

May I know what scenario you want to use this field firstly?

Harold Price
Contributor
June 5, 2024

I just want to know what it is for?

If I changed it will any links to the portal be broken.

 

YY Brother
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 5, 2024

No. I seldom use this field, but use shortcuts at the left sidebar instead to connect useful links to the team.

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