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What is the JQL Query to filter Service Desk Origin

Sachin U
Sachin U
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 16, 2023

What is the JQL Query to filter Service Desk Origin with "Request Device support or replacement" and "Chat Support" as the Origin in the ticket.

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Marc - Devoteam
Marc - Devoteam
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November 16, 2023

Hi @Sachin U 

Are the Request Device support or replacement" and "Chat Support" request type on your JSM portal?

If so you can JQL on "Customer Request Type"

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