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What is functions of "Search for issues" in Queue screen?

Malisha Thapa March 20, 2024

I have a project define and have queues configured. I am unable to search issues with the help of "search of issues". I want to search issues with Organizations.

I tried searching issues with Key, summary and other values available in Queue, but it does not provide the complete results. 

For an example: I entered organization name under search for issues and I can see only 2 requests where we have more than that in the queue.

Please advise.

Let me know if you need more information.

1 answer

0 votes
Hannes Obweger - JXL for Jira
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 22, 2024

Hi @Malisha Thapa

to the best of my knowledge, the search within queues is relatively limited. It appears like it might primarily (only?) be considering an issue's summary, but I'm not 100% sure.

I don't know if this problem justifies additional tooling for you, but just to put it out there: If you're open to solutions from the Atlassian Marketplace, you may want to have a look at the app that my team and I are working on, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields - including all JSM-specific fields - much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of advanced features, including support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting

Plus, its sheet search considers all visible fields, including organisations.

This is how it looks in action:


As every sheet in JXL is powered by a JQL statement or filter, you can easily model your queues as JXL sheets. It also allows cross-project queues, if that's something you'd be interested in.

Any questions just let me know,



Malisha Thapa March 22, 2024

Thank you for your response, Hannes.

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