Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

What can I customize about the help center? -Personalización de Marca

Hola, estoy intentando hacer una configuración un poco más llamativa en mi centro de ayuda. El logo ya sé que no hay manera de aumentarlo, se ve muy chico. Los mensajes de bienvenida los modifiqué pero me sigue apareciendo el estándar. Por ejemplo: Bienvenido al Centro de Ayuda.

 

Hice los cambios en donde se indica, pero no me aparecen en el portal:

Captura de Pantalla 2023-10-04 a la(s) 23.48.19.pngCaptura de Pantalla 2023-10-04 a la(s) 23.51.34.png

 

Pero no logro que los cambios se vean en la bienvenida, solo en el mensaje. 

 

Gracias!!!

1 answer

2 votes
Dan Breyen
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Oct 05, 2023

Hi @Autoperforantes_TEL welcome to the community! Have you tried clicking the 'Customize' tab along the right hand side of the window?  From there you can click 'Customize look and feel'.  From there you can setup a 'Help Center Banner' which is a much larger logo that you can use.  (I did that and found a nice wide company approved image, it looks great!)  

You can also change the title and change colors etc.  There isn't a lot you can do yet.  I know I've seen several suggestions out on Atlassian's Jira site (jira.atlassian.com).  Feel free to vote for and watch any you see out there (like this one: JSDCLOUD-2327 )

Hope that helps

Dan... i´ll to answer in english. Thank you so much. Yes i tried to do it... I could do some litles changes. add the logo, change the colors.  i coul put this:

Captura de Pantalla 2023-10-05 a la(s) 10.26.49.png

I changed this too: 

Captura de Pantalla 2023-10-05 a la(s) 10.28.15.png

 

But i can see the change reflected in my site :( I fallowed all the instructions step by step... but i´m doing something wrong :( Captura de Pantalla 2023-10-05 a la(s) 10.30.13.png

I did it!!! Thanks so much!!! i´m so happy!!!Captura de Pantalla 2023-10-06 a la(s) 06.22.20.png

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events