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What are you using to measure CSAT? The 'star' system doesn't provide much actionable info

3rd party apps?

Plug-ins?

1 answer

0 votes
Carlos Faddul Community Leader Aug 18, 2022

@Molly Lerma you can get the notes of COST based in numbers, to get the reports :)

 

Satisfaction = 1
Satisfaction = 2
Satisfaction = 3
Satisfaction = 4
Satisfaction = 5

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