Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,638,638
Community Members
 
Community Events
196
Community Groups

What are you using to measure CSAT? The 'star' system doesn't provide much actionable info

Molly Lerma
Molly Lerma Aug 10, 2022

3rd party apps?

Plug-ins?

Answer
Watch
Like Be the first to like this
271 views

2 answers

0 votes
Danut M _StonikByte_
Danut M _StonikByte_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
May 15, 2023

Hi @Molly Lerma, 

With the Issue Filter Formula and Advanced Issue Filter Formula gadgets offered by our Great Gadgets app, you can apply various math formulas against the Satisfaction field and display the result on your Jira dashboards or Confluence pages in various ways.

This app offers many other gadgets that you can use in Jira Service Management. See also this blog article. 

If you have questions, please contact us at support@stonikbyte.com.

Thank you,

Danut M.

Reply
0 votes
Carlos Faddul
Carlos Faddul
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
Aug 18, 2022

@Molly Lerma you can get the notes of COST based in numbers, to get the reports :)

 

Satisfaction = 1
Satisfaction = 2
Satisfaction = 3
Satisfaction = 4
Satisfaction = 5
Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events

See all events