Hey Guys,
I am new for when it comes to automate webhooks and wanted to gather some help.
I have 2 service desk project where I want to open a ticket from one to another for example from project A when a transition status goes from open to in-progress it would trigger the automation to post via webhook to project B.
I would like to send the summary and the description fields from the project A ticket to the one being opened in project B ticket.
I am try to do a custom data but not sure where to start.
Cheers
Aaron
In Project A, you would send web request to Project B URL and in the custom data, you put the below as payload
{"key": "{{issue.key}}", "summary": "{{issue.summary}}", "description": {{description}}}
Then in Project B, you would have trigger as "Incoming webhook" and you would reference the payload as:
{{webhookData.key}} , {{webhookData.summary}}, {{webhookData.description}} etc
Please try and share screenshots of the 2 rules if you get stuck.. along with audit logs for both..
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