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We couldn't authenticate your cloud site

Ravi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 4, 2023

I am facing issue during Jira server to cloud migration related to cloud site authentication.

We couldn't authenticate your cloud site

Please try again. If this message appears again, contact support for help.

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 7, 2024

@Ravi Welcome to the Atlassian community

I have seen this most often when there is a firewall issue or the users browser is causing the issue.  I would suggest trying a different browser and seeing if that fixes the issue.  

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 8, 2024

@Ravi Did this fix your issue?

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