View when editing a JSM Form

[Crede Harrison]

Today I went to edit a form and for some reason it is only showing me the smallest form size and I have to horizontally scroll in order to view the rest of the form. This was not an issue I noticed before.

Has anyone come across this issue? Is there a way to fix it?

It is making it very difficult to edit.

[John Funk · Accepted solution]

Hi Crede,

Have you tried a different browser? Or Incognito mode?

[Crede Harrison]

The company I work for has locked it down so we can't use other browsers, only Edge. And incognito did not make any difference to the situation.

[John Funk]

In that case, you should probably open a support ticket with Atlassian to have them take a look at it. If you do that, please post the resolution back here for future readers. 

https://support.atlassian.com/contact/#/

[Crede Harrison]

Thanks John, I will.

[Ingo Volkhausen]

Dear @Crede Harrison 

I had a look at the screenshot and for me this looks like you are using a table. I played a little to reproduce the issue and for me it looks like you may have a row with a bigger size (see shadow at the table below).

Can you check by minimizing all rows and if the effect is disappearing?

[Crede Harrison]

The form does have expanded rows for some of the tables in the form, unfortunately it will not let me resize anything anymore, so I can't minimise the rows...

[Ingo Volkhausen]

So if still the table might be the issue, try to add a new column at the right end. After that it will let you shrink the column before the last and you can delete the last.

That worked for me with an empty table, since I could now reproduce your issue. But you do have content in the cells, so I do not know how much sense this makes for you.

[Crede Harrison]

I tried adding another column, but it didn't fix the issue, just made it a little longer for me to scroll through. 

I have content in each cell in the columns.