View organization in query report

[Carlos Ramirez]

All my customers are included in an organization, But in the query, this fields doesnt appear in all the cases.

I attached the image.

Wich would be the reason of this?

Thank you

[Brant Schroeder · Accepted solution]

@Carlos Ramirez 

The field organization displays the data associated with the issue.  So if an issue does not have an organization on it the it will not display in the filtered results.

[Jack Brickey]

You will likely find the issues that have the org show are shared with the org and the others are not,

[Carlos Ramirez]

Thank you Jacl for your quickly answer.

So, I the organization is visible in the query, it means that this issue is share with all the people that is include the same organization?

[Brant Schroeder]

That is correct, if you can see an organization in the query it is identifying the issues that have an organization assigned to them and that issue with an organization is shared with everyone in that organization in the customer portal.

[Carlos Ramirez]

Thank you Brant