Using smart values

[Raghu Mani]

Trying to copy the items from this multiple selection list in the description that gets copied to the ticket created from an automation - How do I use smart values to copy information in such scenarios ?

[Melo · Accepted solution]

Hi @Raghu Mani, welcome to the community!

I'm not sure if I got your question. If you're trying to copy the selection from a checkbox field or multi-select to the Description, you can use the regular notation for smart values, e.g. {{issue.My CF}}  

I hope that helps.

Cheers,

Melo

[Raghu Mani]

Thanks @Melo it worked