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Using Opsgenie with existing Project


We use a Jira Service Desk (cloud) project as our main helpdesk and I would like to incorporate some of the Opsgenie functionality in to a new workflow.

Would I need to move the entire project to a new Jira Service Management project to enable this functionality?

Thank you


1 answer

0 votes
Nick H Atlassian Team Apr 06, 2022

Hi @Tuarn McInerney ,

I don't believe you would need to move the project, or do anything to it in general. You'd simply need to configure a JSM integration in Opsgenie, and follow the steps in our documentation to get JSM issues creating Opsgenie alerts:

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