Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,294,488
Community Members
 
Community Events
165
Community Groups

Users trying to access a Service Management Dashboard get "Unfortunately, one or more of your prefer

Edited

Hi,

I am trying to get Jira users of other projects to access a Dashboard I have created for a Jira Service Management Project called IDYOUS

I have created the dashboard and the filters to drive it.

I have shared the filters with the organisation.

The problem:

1. The dashboard is viewable for Service Management users who have access to project IDYOUS

2. For all other Jira users it comes up with :

 

Unfortunately, one or more of your preferences are now unavailable. Please update your preferences, or remove gadget by clicking delete from the title bar above.

  • A value with ID '10000' does not exist for the field 'project'.

 

 

MicrosoftTeams-image.png

 

image.png

 

image.png

 

image.png

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

261 views 0 6
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you