Hi I am trying to import new tasks via a csv file. I want to add a link to a user inside the description of the issue.
I tried to use the
[~username]
However no matter what I tried to replace "username" with I did not get a link
I tried:
No matter what I got the same results I only got it to type out
@[deleted]
and it said the user could not be found.
What is it that am I missing here?
Welcome to the community.
Are these people who you want to set customers or licensed Jira Agents?
They are not external customers, they are internal employees.
I use my own account for testing the import pipe for now.
If I manually type @ and TOB my account appears as a suggestion and it creates the same account link that I try to create.
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I also tried
but that also gave the faulty link
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This will only work on CSV import on comments, this is the only option I have seen user mention work on.
I do suggest to raise an issue at Atlassian Support on the matter, or search the Atlassian public jira to see if there is a related issue.
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Oh ok thank you I was reading about it in the documentation but did not realize it was comments only.
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