Application: Jira Service Desk
Installation Type: Data Centre
Problem Statement: This is a known bug where USername is displayed for Custom USer pickers fields on Create and Edit Screen. Is there a workaround for the same. I also know it has been fixed in 8.12.0 version of Jira. I don't have any option to upgrade the application immediately.
Is there a workaround available?
Hi Pushpkant Garg,
Thanks so much for your question.
Are you able to provide a screenshot and further information about the username format you are seeing to give us a better idea of the problem you’re facing?
Thank you for your help,
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