Use project key instead of number in portal URL

[Christophe Pettus]

Right now, the URL for the portal uses a serial number to identify the project (`https://xxx.atlassian.net/servicedesk/customer/portal/1`). This is pretty insecure, since a `/1` implies the existence of `/2` etc. Is there a way to use the project key (or other identifier) there instead?

[Michel Neeser]

Hi @Christophe Pettus and welcome!

You can't change this identifier, every portal uses a fixed integer number.

What makes you think that this is insecure? If someone switches the number in the URL, they only get access to the respective portal if they have the permission to see it.

Hope this helps!

[Christophe Pettus]

It makes the open portal feature useless, since anyone who can guess the URL can post issues there. (I'm not commenting on whether open portals are a good idea in general, but that feature does exist.)