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Use legacy automations to edit summary with smart values

Derek November 22, 2023

I want to make/use legacy automations to edit summary after ticket creation. I know you can do it with automations but not that atlassian is limiting automations I want to utilize Legacy. In new automations you use {{issue.reporter.displayName}} and the previous would be something like $reporter.displayName or for custom fields would be {{issue.customfield_****}} and legacy would be $customfield_Get(****). Any advice would be appreciated!

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Joseph Chung Yin
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November 22, 2023

@Derek -

I don't believe you can use smart value against legacy automations.  It is always the best to convert your legacy automation to use the new automation rules for your JSM project.

Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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Marc - Devoteam
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November 23, 2023

Hi @Derek 

Smart values are not available in legacy automation as @Joseph Chung Yin mentioned.

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