Use Jira Automation to dynamically set Tempo Time Account field with JSON

[Andy Creech]

Hi All,

I am trying to set the Tempo Time add-in's custom field of account using the Jira Automation option to write a JSON. Ideally I want to set the value of the Account using the value of the custom Jira Management Organization field. 

Here is where I am getting hung up, I cannot set the Account field from tempo time at all. I am getting the following error in the logs. 

(Can not deserialize instance of java.lang.Long out of START_OBJECT token at [Source: N/A; line: -1, column: -1] (io.tempo.jira__account))

My json is formatted as follows

{
"update": {
"customfield_10075": [
{
"set": {"id": 2}
}
]
}
}

I have tried calling the field by name and I have tried setting the fields options using their values. 

When calling the rest api for the allowable fields, I find my field in the list with the following results

• customfield_10075: {
  • required: false,
  • schema: {
    • type: "option2",
    • custom: "com.atlassian.plugins.atlassian-connect-plugin:io.tempo.jira__account",
    • customId: 10075
    },
  • name: "Account",
  • key: "io.tempo.jira__account",
  • operations: [
    • "set"
    ],
  • allowedValues: [
    • {
      • id: 2,
      • value: "Client1"
      },
    • {
      • id: 5,
      • value: "Client2"
      }
    ]
  },

Your help would be greatly appreciated. 

[Andy Creech]

Error message solved:

https://community.developer.atlassian.com/t/tempo-error-when-trying-to-create-issue-via-the-jira-cloud-rest-api/28074

Next to figure out smart value to be dynamic. 

[Andy Creech]

So for anyone tracking this, I resolved the initial error message. However you can only set Tempo Time account using the unique key, you cannot use the name of the Account. Therefore there is not a direct way to assign Account based on Jira Service Management custom field Organization. 

In theory a smart person could create a way to use the Org field as an input to look up in a list through smart values the name of the account and return the unique key. However that is beyond my abilities.