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Use Basic Auth for servicedeskapi via Postman

Christopher Casares
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I'm New Here
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June 6, 2022

Hi all, thanks for helping!

I'm trying to comment on a request via Postman

https://api.atlassian.com/ex/jira/{cloud-id}/rest/servicedeskapi/request/{request-id}/comment

Using basic Auth
Username: email
Password: API-token


I get the response:

{
"code": 401,
"message": "Unauthorized"
}

 

What permission should I check for the user?
What headers should I include (or make sure not to include)?

1 answer

0 votes
Christopher Casares
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 6, 2022

I realize this post should have been in community.developer,  feel free to delete this post

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