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Hello,
I would like to upgrade tier of my Service Management so I will be able to add more agents/users. Your documentation Atlassian Cloud Licensing | Atlassian for annual payments redirects to page
Pricing, billing & licensing inquiries | Atlassian
where after selecting what I want Im getting link to ... your documentation. So my question is 
Cloud sites paid annually will need a formal prorated upgrade quote, as products are sold in distinct user tiers. Please review the available annual user tiers and Contact Us for a formal upgrade quote.

How can I contact you and request upgrading tier (your chatbot on website dosnt work).


1 answer

1 vote
Dan Breyen
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Nov 14, 2023

Hi Tom, have you tried opening a ticket with support to get a quote?  You should be able to open a ticket here: Billing Support then select "Billing, payments, and pricing" to get a more specific information from Atlassian regarding your request.

We're not going to be able to assist you on this Community Forum.

Hope that helps.

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