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I would like to upgrade tier of my Service Management so I will be able to add more agents/users. Your documentation Atlassian Cloud Licensing | Atlassian for annual payments redirects to page
Pricing, billing & licensing inquiries | Atlassian
where after selecting what I want Im getting link to ... your documentation. So my question is
Cloud sites paid annually will need a formal prorated upgrade quote, as products are sold in distinct user tiers. Please review the available annual user tiers and Contact Us for a formal upgrade quote.
How can I contact you and request upgrading tier (your chatbot on website dosnt work).
Hi Tom, have you tried opening a ticket with support to get a quote? You should be able to open a ticket here: Billing Support then select "Billing, payments, and pricing" to get a more specific information from Atlassian regarding your request.
We're not going to be able to assist you on this Community Forum.
Hope that helps.