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I would like to be able to build a search script based on the date at which a ticket is updated by someone. So I'm looking for a way to query the comment field and look for the date at which a user has written a comment.
Does somebody know how to write this please ?
Hi @Caroline Gigoi and welcome to the community!
You won't be able to get this with JQL alone. However, a common approach that I've seen taken for this is to use custom fields and automation:
Then you can execute JQL like any other date field:
"Last Commented" >= startOfWeek()