You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.
View groupJoin the community to find out what other Atlassian users are discussing, debating and creating.
The issues happen with few users when trying to use the issue collector:
I have used the instruction on - https://confluence.atlassian.com/adminjiraserver073/using-the-issue-collector-861253486.html and checked all the articles available and could not find a solution.
If I give a Jira Service Desk license to the user than it works, which may indicate that is a permission issue, as any user should be able to open a request via Issue collector without requiring an SD license.
Thanks in advance for the help,
Guilherme
I got the similar error when I try to invoke issue collector from other application. This is what Atlassian tech suggested: https://jira.atlassian.com/browse/JRASERVER-71186?error=login_required&error_description=Login+required&state=2c7a0c7a-8391-44b1-aafe-5fce52f57dd9
And the solution is not working. What is next?
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.