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Unable to view ticket's detail at agent side. Bug or??

Hi, may i know what happen to jira?? the detail suddenly when missing.
11.JPG

while at customer side still able to view the details.

11.JPG

 

6 answers

I figured out a workaround, the print view is still viewing the description.

Go to actions > print 

We have the same problem. 

0 votes
mmonfort I'm New Here Feb 17, 2021

We also experience the same problem

0 votes

This is also effecting our ticket turnaround.

Same here, but only one user in one project so far.

Same issue here. only one project so far. 

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