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Jira Service Management
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Unable to view ticket's detail at agent side. Bug or??

Unable to view ticket's detail at agent side. Bug or??

Hi, may i know what happen to jira?? the detail suddenly when missing.

while at customer side still able to view the details.

6 answers

2 votes

I figured out a workaround, the print view is still viewing the description.

Go to actions > print

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0 votes

Same issue here. only one project so far.

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0 votes

Same here, but only one user in one project so far.

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0 votes

This is also effecting our ticket turnaround.

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0 votes

We also experience the same problem

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0 votes

We have the same problem.

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Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

FREE

PERMISSIONS LEVEL

Product Admin

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