Hi,
I have integrated service now with Jira, I am able to get the records in Jira but I want the inserted record to view in incident open ticket but currently I am getting my records queue open ticket.
Is it possible to get my inserted records in incident open tickets ??
when I create a issue in Jira through post API using postman, I am able to view my value in Queue but I want to view my value in incident open ticket.
Is it possible to do in JSM ??