I want to understand if there's a way to send an email automatically to approver/s immediately after assigning approver/s.
Basically we want to send out some information to the approver which will enable approve / reject decision.
How can we do it using automation? I am trying to use the trigger "issue assigned to a user" and the action "send email" with "pending approvers" in "TO" field. But it is not working.
Any thoughts on how to solve this?
Hello @Mayank Mangal,
Welcome to the Atlassian Community!
I saw that one of your teammates created a ticket with our support regarding the same issue and this is related to a bug.
This bug only affected team-managed (former next-gen projects).
As suggested on the ticket, in case your colleague didn’t mention, if you decide to use a company-managed project, you can use the smart values below:
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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