Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to save any changes to Widget, no code generated. Edited

On the Free Plan, right now.

Confirmed the necessary permissions mentioned in other Q/A's but still getting "We can't save the widget right now. Try again in a little while."

Is this something we need Atlassian Tech Support to address?

Tried creating a entirely new next-gen Service Desk project and ended up with the same result.

1 answer

1 accepted

0 votes
Answer accepted

Hello Ken,

Thank you for reaching out to Atlassian Community!

Just to make sure that we are on the same page, I would like to confirm if the permissions you checked is that the atlassian-addons-project-access is added to the Service Project Agent.

Screen Shot 2020-11-27 at 11.42.06.png

This error is also related to an issue with the installation, so I uninstalled and installed the widget again on your site.

Please, test the widget again and let us know how it goes.


I can save now with no problem. Looks like the uninstall/install fixed it. I did have the permission you referenced set as you show.

Like Angélica Luz likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

209 views 1 6
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you