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I want to create a custom report Like mentioned here (I am an administrator) and the option is not available.
I went to project-> reports-> searched for create new report, but I can see only Jira's reports.
What should I do?
The link that you shared with us in your ask is for JSM project. I believe you are trying to use the same function while looking at a Jira software application project. In Jira software project (non-JSM), reports functionality is different.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team