Hi,
This is a next gen project.
In the project settings > internal access > i have tried to add agents but they do not appear.
When i add an agent the message appears which states it will take some time for the agent to appear, however, after 24 hours the agent has still not been added.
I have tried with several different email addresses but nothing seems to be working.
Please can you assist,
Muj.
Hi @Muj Mumtaz
Usually the addition is instantaneous and you shouldn't be facing any issue. Can you please check the Agent max licence is not exceeded?
@Muj Mumtaz , this does not sound correct. Are you still experiencing? Can you share details/screenshots?
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