Unable to acknowledge alerts from Google cloud to Jira

[Pooja Joshi]

Hello!..

Have created an Google operations suite integration in Jira service management.
It has all the default incoming rules.

When alerts are getting created in Google Cloud Alerting , it is also getting created in Jira. But , when alerts are acknowledged in GCP its not reflecting in Jira.

I am using the default rules , which should acknowledge if state is acknowledged.

Please help to understand and resolve this issue.