Welcome to the community. Can you provide more clarification on what you mean by "Backlog Prioritization"? If you are referring to Kanban/Scrum "Backlogs" view, then it is not for JSM projects. In JSM projects, all issues are tracked via Queues concept. Kanban/Scrum "Backlog" view are for Jira Software projects and not JSM projects.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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Ok. What is the issue then? Please provide more clarifications on the problem you have with Kanban Backlog view, so we can assist you better.
Best, Joseph
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