Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,467,421
Community Members
 
Community Events
177
Community Groups

Transition for button Closed, Canceled, Faild

Hello,

I faced with interesting situation.

When i Closing a issue and write a comment during closing ticket this comment didn't appear in general comment the ticket.

Is it possible to make the comment when closing the ticket get into the general comment on this ticket?1.PNG

1 comment

Dirk Ronsmans Community Leader Feb 07, 2022

Hi @Aleksandr Ganiyev 

That is quite odd, in JIRA there is only 1 comment field and that is the general one.

The field on the transition screen is just the same (with the option for Internal/external)

Are you sure it's not showing up in the general comment section (maybe you got it sorted differently?)

Thanks for response.

I understood - it was my mistake.

In workflow in properties button DONE i installed function

jira.permission.comment.denied therefore after step DONE comment could not appear to field comment.

I removed this function and now everything work right

Like Dirk Ronsmans likes this

Tell me please.

If possible how can i make that when transition is going to button (for example "In progress" or "Done" or "Canceled") the comment field will be mandatory to fill in

Dirk Ronsmans Community Leader Feb 07, 2022

@Aleksandr Ganiyev ,

Making it mandatory you can do by adding a "field modified" validator on the transition.

With the comment field adding a "required" is not enough as that would be already valid if you have any comment in there.

image.png

@Dirk Ronsmans 

Thank you very much, you very helped me.

@Dirk Ronsmans 

Tell me please, if possible how can i make that during transition to button "Pending reason" the field "Pending reason" could not value "None" and customer must choose any value other than "None"

Dirk Ronsmans Community Leader Feb 07, 2022

That would be the same as on your comment field.

Just add a Field required or field modified validator on the transition for the "Pending" field.

Everything is ok, i did it what you said, everything working good.

Thank you very much.

Comment

Log in or Sign up to comment
TAGS

Atlassian Community Events