Transition based on Comment

Giorgos Savva November 5, 2020

Hello again team. 

 

What I need is to add a listener (or something) to do the following action,

  1. User comments "In Progress"
  2. Transition to "Work in Progress Status"
  3. Project Lead automatically comments "Ticket Status is now<Work in Progress>

 

I read some documentation but I think it is out of date.

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Jack Brickey
Community Leader
Community Leader
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November 5, 2020

I recommend you have a look at Automation 

trigger - issue commented

condition - JQL comment ~”In progress”

action - transition 

Giorgos Savva November 8, 2020

Thank you Jack. It works for me!

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