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Transition based on Comment

Hello again team. 


What I need is to add a listener (or something) to do the following action,

  1. User comments "In Progress"
  2. Transition to "Work in Progress Status"
  3. Project Lead automatically comments "Ticket Status is now<Work in Progress>


I read some documentation but I think it is out of date.

1 answer

1 accepted

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Answer accepted
Jack Community Leader Nov 05, 2020

I recommend you have a look at Automation 

trigger - issue commented

condition - JQL comment ~”In progress”

action - transition 

Thank you Jack. It works for me!

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