Transition Linked Issue in a Separate Project

[Andrew Bilsdon]

Hi, I have a linked and cloned issue in a Separate Project that I want to Transition when the parent issue Transitions.

MC7-19 is the parent, MDS-25 is a cloned copy

I am using this automation

I get this

Which indicates that nothing was updated

[Joseph Chung Yin · Accepted solution]

@Andrew Bilsdon -

I agreed with what @John Funk stated.  In automation rule, if the rule itself needs to touch issues from other projects, then the rule must be updated to include all the projects the rule involves.  Therefore, it is consider as a Global rule.

Another thing that users typically forget is to ensure the WF transition is defined to support the issue movement from status to status.

Hope this also helps.

Best, Joseph Chung Yin

[Andrew Bilsdon]

Thanks Joseph, great suggestions to check re WF

[John Funk]

Hi @Andrew Bilsdon  - Welcome to the Atlassian Community!

On the Rule details page - have you identified by projects? Or is it a single project rule? 

[Andrew Bilsdon]

Hi John, many thanks. When I look at the rule scope it is parent project

[Andrew Bilsdon]

Do you think it should be a Global rule

[John Funk]

You will need to make it a multiple project rule and add the second project. 

[Andrew Bilsdon]

Thanks John, much appreciated

[John Funk]

You are welcome. Did that work? 

[Andrew Bilsdon]

Yes thanks John, Answer Accepted

[John Funk]

Great!