Is there a video tutorial for end users who are just starting to use IT Service Management? The link to video 'watch=-ofDjHKliNI' is not available anymore. Thank you.
Welcome to the community. You can take a look at the following free courses offered by Atlassian University -
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
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