Training and video tutorial on Jira's Service Management

[Eric B]

Is there a video tutorial for end users who are just starting to use IT Service Management? The link to video 'watch=-ofDjHKliNI'  is not available anymore.  Thank you.

[Joseph Chung Yin · Accepted solution]

Welcome to the community.  You can take a look at the following free courses offered by Atlassian University -

https://university.atlassian.com/student/activity/919466-introduction-to-itsm-course-description?sid=255a4863-ab35-4926-bea4-f1349a605db3&sid_i=5

https://university.atlassian.com/student/path/968311-jira-service-management-fundamentals?sid=12e2bbde-d619-4054-b0e9-081599496040&sid_i=2

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Eric B]

Thank you Joseph ;)

[Joseph Chung Yin]

Excellent.  Please click on Accept Answer when you have a chance.

Best, Joseph